Multi-Vendor Service
Keep your laboratory running at peak performance with comprehensive, multi-vendor service solutions from Shimadzu. Our factory-trained teams provide preventive maintenance, instrument repair, qualification services, and technical support across a wide variety of analytical instrumentation. Whether your lab operates Shimadzu instruments or instrumentation from other leading manufacturers, we help maximize up-time and service efficiency. Shimadzu offers several levels of service agreement plans to meet your specific needs.
SHIMADZU Multi-Vendor Service
PM and scheduled maintenance as well as on-demand repair service for HPLC from other manufacturers
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For all Shimadzu instruments
On-site service for just-in-time repair work
Skilled engineers are stationed at customer site to provide just-in-time repair work.
High quality PM work
All Shimadzu instruments are inspected and maintained in good operating condition.Request More Information About Shimadzu Multivendor Service
*Availability depends on countries and areas. -
For HPLC from other vendors
Scheduled maintenance by HPLC service specialist
Instrument conditions are monitored and consumable parts proactively replaced in order to minimize unexpected instrument breakdown.
PM Scheduling
The engineers stationed plan the inspection and maintenance schedule.
Universal OQ for pharmaceutical customers
Shimadzu provides universal OQ for major HPLC instruments from other vendors. Customers no longer need to tackle different OQ procedures and documents.
ZefSci Multivendor LC-MS Service
Zef Scientific provides fast, reliable, and cost-effective multivendor LC-MS service to analytical laboratories. Our mission is to maximize instrument uptime, reduce total cost of ownership, and simplify service management—combining independent service flexibility with the stability of a global OEM.
Learn More About ZefSci Multivendor Service