Shimadzu Scientific Support

Corporate Phone Number: 800-477-1227


  • Product Inquiry (Do you have a product related question? Need a quote on a product?)
  • Technical Inquiry (Do you need technical assistance with your product?)

  • Customer Care Inquiry (Need help determining if a part is in stock?)
    Chat with our Customer Care Center(click image to activate chat once it loads)
  • To locate the U.S. Shimadzu representative(s) closest to you, by zip code - click here
  • Shimadzu Global Contact (external link)



Please feel free to contact us, if you have any questions about our products, service or support.

Virtual Advisor

Shimadzu has launched its interactive "Virtual Advisor" websites to further enhance customer service.


Fundamentals of GC/MS – Click here to learn more.

UV-Vis FAQ - Frequently Asked Questions - Click here to learn more.

Mailing Address

Shimadzu Scientific Instruments
7102 Riverwood Drive
Columbia, MD 21046
Phone Number: 1-800-477-1227
Fax Number: 410-381-1222

For Research Use Only. Not for use in diagnostic procedures.

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